Support Portal
Welcome
Login
Forums are now available!
You can
post your questions
there and gather feedback from any expert around the world!
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
Knowledge base
Support Services
Users Community Website
6
How do I login to the new portal ?
Sign Up On Semarchy SSO
Semarchy xDM Support Portal Migrates to Freshdesk
Login - I'm Not Receiving An Email When I Reset My Password
I'm not receiving notifications from the support team
View all 6
Working with the Support Team
2
Contacting the Support Team
Managing your support tickets
xDM - Installation
xDM - Troubleshooting - Installation
10
Semarchy License Activation Errors
Where to Find the Tomcat catalina.out Log?
What Application Servers Does Semarchy Support?
Blank Screen During Initial Semarchy xDM Configuration using Internet Explorer
JDBC Resource Pools - What, Where, How
View all 10
xDM - How To - Installation
26
xDM 5.3.4: javax.json Library Not Included Anymore
Set Environment Variables Using Windows UI?
Reset A Data Location
Create a Data Location?
AWS Secrets Manager and the Semarchy Repository
View all 26
xDM - Platform Configuration
xDM - Troubleshooting - Platform Configuration
15
Where to Find xDM v5.2.5 Documentation on Managing Users and Authentication?
Where to Find Azure AD Configuration Documentation?
Does the xDM License Have a Limit on The Number of Instances?
Is It Possible to Set the Same Timezone for All Users and Disable Profile Timezone?
Where to Find and Export the Semarchy xDM Error Log
View all 15
xDM - How To - Platform Configuration
16
How Can I Reduce Load Times for Business Views?
How to Fix a Continuous "loading" Loop with Https
How to Configure Session Timeout in Tomcat?
How to Configure LDAP Authentication Using JNDI Realm - Quick Reference Guide
How to Identify the Java Server Process ID (pid)
View all 16
xDM - Model and Application Design
xDM - Troubleshooting - Model and Application Design
26
How to Increase the Label Lengths in The Form so They Are Not Truncated?
How to Log Export Action for Users?
How to Dynamically Activate or Deactivate a Workflow Step?
How to Add a Second Parameter to Filter in The Mapping Table Semarchy Lookup Enricher Plugin ?
How to Generate Applications and Business Views in Hr Tutorial?
View all 26
xDM - How To - Model and Application Design
77
How to Execute Update in A Read-Only Transaction After Deleting Workflow?
How to resolve error on Excel export from collection
How to Set Up Custom Emails for Workflows
How to Calculate a UPC (Universal Product Code) and Other Intelligent Keys in xDM
Business View "Transitions": What's the difference between "Create New Business Entity" and "Use Existing Business Entity"?
View all 77
xDM - Integration
xDM - Troubleshooting - Integration
10
Soft Delete in REST API Fails with A Record_Not_Found Error
Where Can I Find Values for External Load Functions?
PL/SQL Procedure With B_CREDATE and B_UPDDATE Not Mapped or Loaded, Columns Will Be Null
Is There Process to Trigger Enricher or Sql Procedure by A Deletion of An Entity ?
Soft Delete in REST API Fails With RECORD_NOT_FOUND Error
View all 10
xDM - How To - Integration
22
Fix a Data Location with Scheduled Integration Jobs That Do Not Run and Integration Jobs That Run Out Of Order?
Create a Custom Job to Run in Duplicate Managers
Quick Reference Guide - Testing Integration
Load a Basic Entity via REST API
Can I share my xDM binary attributes with Rest API consumers without actually sending its content ?
View all 22
xDM - Data Certification
xDM - Troubleshooting - Data Certification
15
When I manually merge 2 records,the GH_table shows only the post merge record. Where do I view the old records?
Is it possible to turn off some match rules in my integration job to speed up the processing time?
I tried to create a basic Fuzzy Matched Entity. After creating Matcher (Record1.FirstName = Record2.FirstName) and Survivorship rules
Is there a way to determine the status of the Execution Engine and Integration Batch Poller, via the underlying oracle schema?
Where are Matching Details of User Merges (and splits)?
View all 15
xDM - How To - Data Certification
9
How can I trigger a "match on child records" matcher when something is changing on a child record?
How as a Data Steward can I track attribute changes in a workflow?
Example of Advanced Validation Rule using ANY and Checking Values of Foreign Keys
What are the trade-offs of sharing a global model versus customizing a local data model?
How can you setup Semarchy so that any user edits to golden records will "stick"? For example, if a user determines that a golden phone number is invalid and deletes the golden phone number, a future load will just put the phone number back
View all 9
xDM - Dashboard
xDM - Troubleshooting - Dashboard
1
I would therefore like to know if it is possible for me to create an SQL view (based on my Semarchy tables) in order to gather all the desired elements (green stars in the shared image) and display them in a table in Semarchy.
xDM - How To - Dashboard
3
How to create a dashboard with workflow audit trail?
I have a couple of dashboard charts, both on the same table. In the chart preview, both the charts for this entity I get a popup that says "Unable to retreive data from the server" ...
How xDM Dashboard can access semarchy repository & data location over Azure SQL environment
xDI - Designer
xDI - Troubleshooting - Designer
27
Cannot Open A Workspace
Stambia Designer Does Not Start
stambia Designer Does Not Prompt For Workspace On Startup
Plugin error in the Designer's views
Error When Working With File:Filedriverstatement::Execute Queryerroropeningthefile
View all 27
xDI - How To - Designer
19
Execution Conditions based on Database values
Change Data Capture (CDC) Overview
Rejecting data not existing in another table
Use a variable defined with the Variable Manager in SQL Operation
Using an H2 "in memory" database for fast data manipulation
View all 19
xDI - Runtime
xDI - Troubleshooting - Runtime
22
Runtime Command - Unparseable Date Exception Raised
Sqlexception "Unsupported Major.Minor Version 52.0" When Connecting To A Jdbc Database
Db2 Log Database: Sessions Cannot Be Deleted
Runtime Does Not Start - No Visible Error
Runtime Startup And Execution Time Is Slow On Mac Os
View all 22
xDI - How To - Runtime
14
Log Database - Purging sessions
Log Database - Best Practices
Monitoring - Java Virtual Machine
Cluster - Externalize the client.xml File
Configuration - Externalize the Runtime properties folder
View all 14
xDI - Analytics
xDI - Troubleshooting - Analytics
8
Scheduler Triggers Twice The Same Job Because Of Two Conflicting Schedules
Error When Using __Ctx__.Executecommand In Startdelivery
Analytics Displays An Http Status 500 Error
Analytics And Tomcat Not Responding
Analytics Errors And Issues With Internet Explorer 6 Or 7
View all 8
xDI - How To - Analytics
6
Session Reports, Runtimes and Log Databases
Configuring Tomcat to authenticate on a LDAP server
Profiles, Runtimes, Environments, Log Databases
Configuring Tomcat to authenticate with SAML
Moving an Analytics installation to another Server
View all 6
xDI - Components and Technologies
xDI - Troubleshooting - Components and Technologies
26
Web Services - SSL Handshake Error
Web Services - Error SSL When Reversing a WSDL
Excel - Error "children List Error" When Reversing An Excel Document
Ftp - Ftps Server On Windows Server IIS: Ftpget Or Ftpput Does Nothing
Hsql - Error "java.Sql.Sqlexception: Statement Is Not In Batch Mode" When Loading Data Into Hsql
View all 26
xDI - How To - Components and Technologies
24
[Excel] Define data types on Excel data source
File - Adding End Character CR+LF
File - Automatically Delete Useless Files
File - Retrieve The Line Number in a Flat File
File - Unload Data to Multiple Files
View all 24
xDI - Architecture
xDI - Troubleshooting - Architecture
1
Error "class Not Found" Or "method Not Found" When Executing A Mapping Or A Process
xDI - How To - Architecture
5
Deployment - Build Packages in Command Line
Configuring Java For Certificates And Ssl
Producing Java Thread Dumps and Java Heap Dumps
MacAddress: utility for listing a machine's MAC addresses
Making SVN Subclipse to ask again for credentials
Help Desk Software
by Freshdesk Support Desk