Users Community Website

How do I login to the new portal ?
There is a new SSO protocol to login onto the portal! Please follow these guidelines : Click on the login button Near to "Are you a customer",...
Thu, 10 Feb, 2022 at 2:53 PM
Sign Up On Semarchy SSO
This is the first time you authenticate using Semarchy SSO? This article should help! When you are prompted to LOG IN Click on the SIGN UP tab Fill-i...
Sun, 20 Feb, 2022 at 8:15 PM
Semarchy xDM Support Portal Migrates to Freshdesk
This article applies to Semarchy xDM users who used to manage their tickets on our Jira Support Portal. Semarchy xDI (ex-Stambia) users are not concerned. ...
Fri, 4 Mar, 2022 at 9:13 AM
Login - I'm Not Receiving An Email When I Reset My Password
You are struggling with the Semarchy SSO because you are not receiving any email when you try to reset your password ? This must be related to the fact tha...
Mon, 21 Feb, 2022 at 8:35 AM
I'm not receiving notifications from the support team
You may not receive notifications from the support team because emails are sent by the freshdesk.com domain, from emails belonging to semarchy.com domains, ...
Mon, 7 Mar, 2022 at 11:33 AM
How to use the Semarchy Forums
The Semarchy Forums allow logged-in users to create and participate in discussions called Topics organized in categories (xDM, xDI) and forums. In this ar...
Tue, 28 Jun, 2022 at 3:11 PM
Suggest enriched addresses and let the end-user choose one of them
The goal of this article is to demonstrate how to let the end-user type in an address, then choose between many suggested enriched addresses.  The imple...
Thu, 13 Jun, 2024 at 10:35 AM
Documentation search bar moved to the left
During the release of 2023.4, the documentation search bar might have moved to the left because of caching issues. This might prevent you from searching ins...
Tue, 19 Sep, 2023 at 11:01 AM
How to check the status of your bug?
Once you have been informed by the Support that a Bug or an Enhancement has been created, you can follow the R&D ticket status from our Portal. The Sup...
Tue, 16 Apr, 2024 at 9:58 AM