xDI - Troubleshooting - Analytics

Scheduler Triggers Twice The Same Job Because Of Two Conflicting Schedules
SYMPTOM The same delivery has two schedules for different periods. Sometimes these periods have conflicting occurences. When this happens, the delivery is...
Sun, 20 Feb, 2022 at 8:06 PM
Error When Using __Ctx__.Executecommand In Startdelivery
SYMPTOM A process uses the API __ctx__.executeCommand("..."). The execution is OK from the Designer or from the Runtime's Scheduler. But t...
Sun, 20 Feb, 2022 at 7:37 PM
Analytics Displays An Http Status 500 Error
SYMPTOM When trying to access Production Analytics, the following error is displayed in the web browser: HTTP Status 500 - type Exception report message ...
Sun, 20 Feb, 2022 at 7:30 PM
Analytics And Tomcat Not Responding
SYMPTOM Periodically, the Analytics application does not respond. Reloading the web page does not help. It is necessary to restart the Tomcat server. ...
Sun, 20 Feb, 2022 at 7:31 PM
Analytics Errors And Issues With Internet Explorer 6 Or 7
SYMPTOM One of these symptoms may occur : - When using Analytics, the error "Could not process server response" is displayed in the web brow...
Sun, 20 Feb, 2022 at 7:31 PM
Error 404 When Trying To Open Analytics
SYMPTOM After installing Stambia Analytics 2.2 or higher on an application server running with Java 6, Stambia DI Analytics will not open: the web browser...
Sun, 20 Feb, 2022 at 7:36 PM
Session timeout when accessing Analytics
Symptom When accessing to Production Analytics, the application raises a "Session timeout" message. This may occur immediately or after a delay....
Tue, 28 Dec, 2021 at 11:53 AM
Analytics : Error "Cannot connect to the data source" when adding a Runtime
Symptom When adding a Runtime or a Log Database in Analytics, the following error occurs: "Connection to the data source could not be established - R...
Tue, 28 Dec, 2021 at 11:55 AM