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Knowledge base
Support Services
Users Community Website
9
How do I login to the new portal ?
Sign Up On Semarchy SSO
Semarchy xDM Support Portal Migrates to Freshdesk
Login - I'm Not Receiving An Email When I Reset My Password
I'm not receiving notifications from the support team
View all 9
Working with the Support Team
2
Contacting the Support Team
Managing your support tickets
xDM - Installation
xDM - Troubleshooting - Installation
8
Semarchy License Activation Errors
Where to Find the Tomcat catalina.out Log?
What Application Servers Does Semarchy Support?
Blank Screen During Initial Semarchy xDM Configuration using Internet Explorer
JDBC Resource Pools - What, Where, How
View all 8
xDM - How To - Installation
24
xDM 5.3.4: javax.json Library Not Included Anymore
Set Environment Variables Using Windows UI?
Reset A Data Location
Create a Data Location?
AWS Secrets Manager and the Semarchy Repository
View all 24
xDM - Platform Configuration
xDM - Troubleshooting - Platform Configuration
5
Where to Find and Export the Semarchy xDM Error Log
Excel Export Fails Due to Missing Libraries (Linux OS)
How to Unlock a Model Edition?
Is There a Way to Monitor xDM Usage?
Error HTTP 404 Not Found when creating User having a ‘/’ or ‘\’ with REST API
xDM - How To - Platform Configuration
18
How Can I Reduce Load Times for Business Views?
How to Fix a Continuous "loading" Loop with Https
How to Configure Session Timeout in Tomcat?
How to Configure LDAP Authentication Using JNDI Realm - Quick Reference Guide
How to Identify the Java Server Process ID (pid)
View all 18
xDM - Model and Application Design
xDM - Troubleshooting - Model and Application Design
11
How to Increase the Label Lengths in The Form so They Are Not Truncated?
How to resolve"null Pointer Exception" Error While Deploying a Model that Contains Database Views
Advanced Technical Troubleshooting and Optimization for Slow Matching Performance
Model Validation Issues
After deleting some entries from the deployment history, we get an "Unhandled event loop exception" error message when attempting to open a data location.
View all 11
xDM - How To - Model and Application Design
51
How to Execute Update in A Read-Only Transaction After Deleting Workflow?
How to resolve error on Excel export from collection
Purge the job logs for a data location
How to Set Up Custom Emails for Workflows
How to Calculate a UPC (Universal Product Code) and Other Intelligent Keys in xDM
View all 51
xDM - Integration
xDM - Troubleshooting - Integration
8
Soft Delete in REST API Fails with A Record_Not_Found Error
Where Can I Find Values for External Load Functions?
Soft Delete in REST API Fails With RECORD_NOT_FOUND Error
Create an Index on Semarchy Back-End Database Tables to Improve Performance
What Tools Can Be Used for Troubleshooting REST API's?
View all 8
xDM - How To - Integration
22
Fix a Data Location with Scheduled Integration Jobs That Do Not Run and Integration Jobs That Run Out Of Order?
Create a Custom Job to Run in Duplicate Managers
Quick Reference Guide - Testing Integration
Load a Basic Entity via REST API
Can I share my xDM binary attributes with Rest API consumers without actually sending its content ?
View all 22
xDM - Data Certification
xDM - Troubleshooting - Data Certification
3
Is it possible to turn off some match rules in my integration job to speed up the processing time?
Validating potential matches using Excel and a REST client
Removing the DELETE PHASE for Performance
xDM - How To - Data Certification
11
How as a Data Steward can I track attribute changes in a workflow?
Example of Advanced Validation Rule using ANY and Checking Values of Foreign Keys
What are the trade-offs of sharing a global model versus customizing a local data model?
How can you setup Semarchy so that any user edits to golden records will "stick"? For example, if a user determines that a golden phone number is invalid and deletes the golden phone number, a future load will just put the phone number back
Configuring Conditional Validation
View all 11
xDM - Dashboard
xDM - Troubleshooting - Dashboard
0
xDM - How To - Dashboard
3
How to create a dashboard with workflow audit trail?
How xDM Dashboard can access semarchy repository & data location over Azure SQL environment
How to Filter Dashboard According to Multiple Users
xDM - Discovery
xDM - How To - Discovery
0
xDM - Troubleshooting - Discovery
0
xDI - Designer
xDI - Troubleshooting - Designer
28
Cannot Open A Workspace
Stambia Designer Does Not Start
stambia Designer Does Not Prompt For Workspace On Startup
Plugin error in the Designer's views
Error When Working With File:Filedriverstatement::Execute Queryerroropeningthefile
View all 28
xDI - How To - Designer
25
Execution Conditions based on Database values
Change Data Capture (CDC) Overview
Rejecting data not existing in another table
Use a variable defined with the Variable Manager in SQL Operation
Using the Execute Delivery action
View all 25
xDI - License Server
xDI - Troubleshooting - License Server
2
Error DesignerSslPlugin when starting the License Server
xDI - License validation error
xDI - How To - License Server
1
Manage a license server with SSL key
xDI - Runtime
xDI - Troubleshooting - Runtime
22
Runtime Command - Unparseable Date Exception Raised
Sqlexception "Unsupported Major.Minor Version 52.0" When Connecting To A Jdbc Database
Db2 Log Database: Sessions Cannot Be Deleted
Runtime Does Not Start - No Visible Error
Runtime Startup And Execution Time Is Slow On Mac Os
View all 22
xDI - How To - Runtime
13
Log Database - Purging sessions
Log Database - Best Practices
Monitoring - Java Virtual Machine
Cluster - Externalize the client.xml File
Configuration - Externalize the Runtime properties folder
View all 13
xDI - Analytics
xDI - Troubleshooting - Analytics
8
Scheduler Triggers Twice The Same Job Because Of Two Conflicting Schedules
Error When Using __Ctx__.Executecommand In Startdelivery
Analytics Displays An Http Status 500 Error
Analytics And Tomcat Not Responding
Analytics Errors And Issues With Internet Explorer 6 Or 7
View all 8
xDI - How To - Analytics
6
Session Reports, Runtimes and Log Databases
Configuring Tomcat to authenticate on a LDAP server
Profiles, Runtimes, Environments, Log Databases
Configuring Tomcat to authenticate with SAML
Moving an Analytics installation to another Server
View all 6
xDI - Components and Technologies
xDI - Troubleshooting - Components and Technologies
27
Web Services - SSL Handshake Error
Web Services - Error SSL When Reversing a WSDL
Excel - Error "children List Error" When Reversing An Excel Document
Ftp - Ftps Server On Windows Server IIS: Ftpget Or Ftpput Does Nothing
Hsql - Error "java.Sql.Sqlexception: Statement Is Not In Batch Mode" When Loading Data Into Hsql
View all 27
xDI - How To - Components and Technologies
28
[Excel] Define data types on Excel data source
Configuring HTTP Access Logs in xDI
Connecting to an SFTP server with a metadata SSH key
File - Adding End Character CR+LF
File - Automatically Delete Useless Files
View all 28
xDI - Architecture
xDI - Troubleshooting - Architecture
1
Error "class Not Found" Or "method Not Found" When Executing A Mapping Or A Process
xDI - How To - Architecture
6
Deployment - Build Packages in Command Line
Configuring Java For Certificates And Ssl
Producing Java Thread Dumps and Java Heap Dumps
MacAddress: utility for listing a machine's MAC addresses
Making SVN Subclipse to ask again for credentials
View all 6
xDI - Installation and Upgrade
xDI - Troubleshooting - Installation and Upgrade
0
xDI - How To - Installation and Upgrade
5
Upgrade the Designer to Semarchy xDI 5.3
Upgrade the Runtime to Semarchy xDI 5.3
Stambia DI to Semarchy xDI - Upgrade Guide
How to deploy xDI Runtime on Amazon Elastic Container Service
How to deploy xDI Analytics on Amazon Elastic Container Service
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