In my workflow I have an email automation object. The "Content Type" is set to 'HTML - Preformatted'. When the email is sent to the recipient there is an auto generated link in the email to the Semarchy application.
This issue I'm having is that the link is incorrect and creates a '500 Internal Server Error. It inserts an extra '/' in the link.
If I manually remove one of the slashes and hit enter, it then launched the application.
Has anyone else had this issue? We are on Version 2024.2.0
Thanks,
Matt Ammons
Best Answer
B
Bharat Joshi
said
3 months ago
Hello Matthew,
This might have happened because of the wrong server URL set in the Global Configuration or due to an extra forward slash present at the end of the url
can you please check in the Global configuration and set the right URL
I have tried reproducing your issue on the same xDM version (2024.2.0) as you mentioned, but it works fine for me
The link is correctly generated
can you clear your tomcat and browser cache and try again once after restarting the tomcat
Thanks
B
Bharat Joshi
said
3 months ago
Answer
Hello Matthew,
This might have happened because of the wrong server URL set in the Global Configuration or due to an extra forward slash present at the end of the url
can you please check in the Global configuration and set the right URL
Matthew Ammons
In my workflow I have an email automation object. The "Content Type" is set to 'HTML - Preformatted'. When the email is sent to the recipient there is an auto generated link in the email to the Semarchy application.
This issue I'm having is that the link is incorrect and creates a '500 Internal Server Error. It inserts an extra '/' in the link.
If I manually remove one of the slashes and hit enter, it then launched the application.
Has anyone else had this issue? We are on Version 2024.2.0
Thanks,
Matt Ammons
Hello Matthew,
This might have happened because of the wrong server URL set in the Global Configuration or due to an extra forward slash present at the end of the url
can you please check in the Global configuration and set the right URL
Below you can see the wrong URL
The right URL :
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Sorted by Oldest FirstBharat Joshi
Hello Matthew
I have tried reproducing your issue on the same xDM version (2024.2.0) as you mentioned, but it works fine for me
The link is correctly generated
can you clear your tomcat and browser cache and try again once after restarting the tomcat
Thanks
Bharat Joshi
Hello Matthew,
This might have happened because of the wrong server URL set in the Global Configuration or due to an extra forward slash present at the end of the url
can you please check in the Global configuration and set the right URL
Below you can see the wrong URL
The right URL :
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