Auto generated link in workflow email : Portal

M

Matthew Ammons

started a topic 6 months ago

In my workflow I have an email automation object. The "Content Type" is set to 'HTML - Preformatted'. When the email is sent to the recipient there is an auto generated link in the email to the Semarchy application.

This issue I'm having is that the link is incorrect and creates a '500 Internal Server Error. It inserts an extra '/' in the link.

If I manually remove one of the slashes and hit enter, it then launched the application.

Has anyone else had this issue? We are on Version 2024.2.0

Thanks,

Matt Ammons

Best Answer

B

Bharat Joshi said 6 months ago

Hello Matthew,

This might have happened because of the wrong server URL set in the Global Configuration or due to an extra forward slash present at the end of the url

can you please check in the Global configuration and set the right URL

Below you can see the wrong URL

The right URL :

B

Bharat Joshi

said 6 months ago

Hello Matthew

I have tried reproducing your issue on the same xDM version (2024.2.0) as you mentioned, but it works fine for me

The link is correctly generated

can you clear your tomcat and browser cache and try again once after restarting the tomcat

Thanks

B