why would 2 masters belong to the same group if they don't match ? : Portal

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why would 2 masters belong to the same group if they don't match ?

started a topic almost 4 years ago

I don't understand why these records are reconciled with each other, no rules should apply. But there is one same match group.

Best Answer

Subham Dixit said almost 4 years ago

When no rules should make master records merged, but they belong to the same golden, this could be because-

A merged with B who merges with C etc... transitive merging is possible
UM values have forced them to merge (SQL or user merge from the UI)
They used to merge because of a previous rule or previous values of the master and our tool never splits records that used to merge

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said almost 4 years ago

Answer

When no rules should make master records merged, but they belong to the same golden, this could be because-

A merged with B who merges with C etc... transitive merging is possible
UM values have forced them to merge (SQL or user merge from the UI)
They used to merge because of a previous rule or previous values of the master and our tool never splits records that used to merge