xDI - Troubleshooting - Runtime

Runtime Command - Unparseable Date Exception Raised
SYMPTOM An unparseable date exception is raised when the used java version in designer and runtime is not the same. For instance when user in Java 8 trie...
Sun, 20 Feb, 2022 at 8:03 PM
Sqlexception "Unsupported Major.Minor Version 52.0" When Connecting To A Jdbc Database
SYMPTOM When connecting to a JDBC database, an error message similar to the following ones is displayed. Example 1: 1 java.lang.UnsupportedClassVersionE...
Sun, 20 Feb, 2022 at 7:27 PM
Db2 Log Database: Sessions Cannot Be Deleted
SYMPTOM When using DB2 as Runtime Log Database, deletion of sessions are not working properly, or is partially performed.   SOLUTION Check if the fo...
Sun, 20 Feb, 2022 at 7:23 PM
Runtime Does Not Start - No Visible Error
SYMPTOM When starting the Runtime, it stops immediately or a few seconds later.   When launched as a Windows or Linux service, the service stops afte...
Sun, 20 Feb, 2022 at 8:04 PM
Runtime Startup And Execution Time Is Slow On Mac Os
SYMPTOM You installed a Runtime on MAC OS, and you notice that Runtime's startup is very slow, as well as executing sessions. For instance, instead o...
Sun, 20 Feb, 2022 at 8:04 PM
The H2 Log Database's File Won't Reduce After A Session Purge
SYMPTOM After purging sessions from the Runtime's H2 log database, the "stambiaRuntime\sessions\internalDb\sessionLogs.h2.db" file does not ...
Sun, 20 Feb, 2022 at 8:10 PM
Runtime As A Windows Service Not Starting
SYMPTOM The Runtime, configured as a Windows Service, cannot start. The following error (or similar) can be found in Windows' event logs: A timeout w...
Sun, 20 Feb, 2022 at 7:24 PM
Error "error During Log Initialization" When Runtime Is Starting Up
SYMPTOM When trying to start the Runtime, the following error message is displayed on the standard output and/or in the log file "com.indy.engine.420...
Sun, 20 Feb, 2022 at 7:25 PM
Runtime Will Not Start With Error "java.Lang.Unsupportedclassversionerror"
SYMPTOM When trying to start the Runtime, it crashes instantly. The error is as follows: Exception in thread "main" java.lang.UnsupportedClassV...
Sun, 20 Feb, 2022 at 8:07 PM
Error "FileNotFoundException" when executing deliveries via startdelivery
SYMPTOM From time to time you have different deliveries executed via startdelivery script that fail with an error like this : java.io.FileNotFoundExceptio...
Wed, 22 Dec, 2021 at 4:23 PM