Start a new topic
Discussions xDM xDM - Platform Configuration & Administration
Answered

Server internal error

Hello,


I have this error while trying to configure the automatic startup in windows :

image

Could you please help me to fix it ?


Thank you.

Dounia


Best Answer

Hi Dounia,


Can you try to clear the tomcat cache ?

Here are the steps : 

- Stop tomcat

​- Delete the folder semarchy under webapps/

- Delete the folder Catalina under work/

- Eventually delete the logs

- Restart the tomcat

If the error persists, feel free to open a support ticket and share the full error logs.


Guillaume


2 CommentsSorted by Oldest First
Answer

Hi Dounia,


Can you try to clear the tomcat cache ?

Here are the steps : 

- Stop tomcat

​- Delete the folder semarchy under webapps/

- Delete the folder Catalina under work/

- Eventually delete the logs

- Restart the tomcat

If the error persists, feel free to open a support ticket and share the full error logs.


Guillaume


Hello Guillaume,


It worked, thank you so much for you help!


Have a good day.


Dounia

Login to post a comment
More topics in xDM - Platform Configuration & Administration
See all 49 topics
Help Desk Software by Freshdesk