SYMPTOM


While trying to work with a FTPS server, a FtpGet or FtpPut action ends without error but does nothing (no file is really transferred).

Other possible symptom: the action never ends, and the transfer is not done.


SOLUTION


Try to check the option "FTP Encrypt Channel Data" on the action.

In version prior to 17.2.8, you need to add this option manually :

- Name: FTP_ENCRYPT_CHANNEL_DATA

- Type: Boolean

- Value: true

Explanation : some FTPS servers require to explicitly encrypt the Data Channel.