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Analytics 3.X.X sessions timeout

Analytics 3.x.x sessions timeout when we have a page permanently open in web browser on the analytics reports. Automatic refresh doesn't seem to work.


Best Answer

The timeout of the web session of Analytics can be modified in the web.xml configuration file, located in : <Analytics Folder>\WEB-INF\web.xml.

The parameter to configure is in the session-timeout in the session-config block.


Also, there is a dedicated page where we can define the HTML session timeout with a maximum value of 100 minutes and check AUTO REFRESH ENABLED BY DEFAULT. 

(Go to Analytics -> Administration -> Preferences)

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Answer

The timeout of the web session of Analytics can be modified in the web.xml configuration file, located in : <Analytics Folder>\WEB-INF\web.xml.

The parameter to configure is in the session-timeout in the session-config block.


Also, there is a dedicated page where we can define the HTML session timeout with a maximum value of 100 minutes and check AUTO REFRESH ENABLED BY DEFAULT. 

(Go to Analytics -> Administration -> Preferences)

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