We were able to install Semarchy xDI Designer but when trying to use a License in online mode we receive the error "Error while contacting server".


1) Be sure java version is supported by xDI and verify it with commanded  java -version

Here are all the Java version supported:

2) Allow network exchange with xDI license server IPs : (all on port 443)

3) Force the protocol used by the designer to connect to the license server if you encountered this error :

com.sun.jersey.api.client.ClientHandlerException: Received fatal alert: handshake_failure at com.sun.jersey.client.urlconnection.URLConnectionClientHandler.handle(
Caused by: Received fatal alert: handshake_failure

Add this line to .ini file
-Djdk.tls.client.protocols=TLSv1.2 after the line