In workflow, is it possible for requester to withdraw the task?? If possible, may I ask about how to set the withdraw?

Fathia Jama SEMARCHY TEAM

8 months ago

Hi Murakami, by withdrawing a task do you mean to cancel the task or do you mean something like unassign the task whats its been assigned already?

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Murakami Toshihiro 

8 months ago

For example, after an editor send approve request to his approver, he want to change it again because he recognize some mistake. Is he able to withdraw the request and re-edit the record and request it again??

James JohnsonSEMARCHY TEAM

Senior Customer Success Consultant at Semarchy

Answered 8 months ago

The workflow can be designed such that the target to whom the next task is transitioned to can reject or cancel the task.  Essentially, the target role can send the task back to the prior originating role where that role can cancel the task rather than forward again.  Or the target role that has the task can cancel the task.

Murakami Toshihiro 

8 months ago

Thank you for information. In this case, Business User is able to withdraw it after send for approve. For example, when this workflow is in "Approve Person Edit", Business user want to change the data again because he/she notice some mistake.